Privacy Policy

Who We Are

Thomasson Marketing Group, Inc. is the business responsible for the personal information collected through this website and related communications.

Data Controller: Thomasson Marketing Group, Inc.
Email: insidesales@tmgrepgroup.com
Address: 800 S. Rochester Ave, Unit B, Ontario, CA

What Data We Collect

We collect the following categories of personal information through our website and communications:

Cookie consent preferences. When you set your cookie choices, we collect and store your consent preferences and related records needed to apply those choices.

Device and connection information. When you visit our website, we receive technical information such as your IP address and browser type to deliver the website and help keep it secure and reliable.

Business contact and inquiry information. When you contact us about products, manufacturer lines, demos, or training (including by email or other direct outreach), we collect the information you provide, which may include your name, company, email address, phone number, and the content of your message.

Marketing email information. If you choose to receive marketing emails from us, we collect your email address and related preference information (such as subscription status and opt-out requests).

Usage data via analytics (with your consent). If you allow analytics, we collect information about how visitors use our website, which may include pages viewed and interactions, collected through cookies or similar technologies.

Advertising and related identifiers (with your consent). If you allow advertising cookies or similar technologies, we may collect identifiers and information about your interactions with our website to support advertising measurement and related functions.

Sources of personal information include:
Directly from you when you contact us or subscribe to marketing emails.
Automatically from your device when you access our website (for example, IP address and browser type).
From cookies and similar technologies when you choose to allow non-essential cookies.

Providing device and connection information is necessary to load and protect the website. Providing business contact and inquiry information is optional, but we need it to respond to your request. Providing your email for marketing is optional.

How We Use Your Data

We use personal information for the purposes below. For each purpose, we identify the legal basis we rely on (consent, contract, or legitimate interest).

Respond to your inquiries and communicate with you about products, manufacturer lines, demos, and training (legal basis: contract).

Send marketing emails you choose to receive, and manage your subscription and opt-out requests (legal basis: consent).

Operate, protect, and maintain our website, including troubleshooting and protecting against security threats and abuse (legal basis: legitimate interest).

Measure and understand website usage through analytics cookies and similar technologies, when you allow them (legal basis: consent).

Support advertising-related functions through cookies and similar technologies, when you allow them (legal basis: consent).

Who We Share Your Data With

We share personal information only as needed to operate our website and communications, and for the purposes described in this policy.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

Based on our website scan, no third-party providers were detected on this website besides our own systems. If we engage third-party analytics services, advertising networks, or email service providers in connection with this website, we will share personal information with them only as needed to provide those services, and their handling of personal information will be governed by their own privacy policies.

International Data Transfers

Based on our website scan, no third-party providers were detected on this website besides our own systems, and we do not list any international transfers for third-party providers in connection with this website.

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

Contact information for our regional sales representatives is retained as long as needed to support ongoing manufacturer representation and customer relationships.
Business inquiries and correspondence are kept only as long as necessary to respond and to meet standard business recordkeeping requirements.

Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).
Security logs and technical records: 12 months.

Analytics data: until consent is withdrawn or according to the analytics tool retention settings.
Advertising/marketing tracking data: until consent is withdrawn.
Marketing email data: until consent is withdrawn or user unsubscribes.

Your Rights

If you are a California consumer, you have the rights described in the California Privacy Rights section below, including the right to know, delete, correct, and opt out of sale or sharing (if applicable), and the right to not be discriminated against for exercising your rights.

To exercise your rights, contact us at insidesales@tmgrepgroup.com. We will take steps to verify your request before fulfilling it, which may include confirming information related to your request and our prior interactions with you.

We respond to verified consumer requests within the timeframes required by applicable law. For California consumer requests under the CCPA/CPRA, we respond within 45 days, and we may extend this period by an additional 45 days when reasonably necessary, with notice.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to reduce risk.

Data Breach Notification

If we become aware of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay when required. Our notice will describe the nature of the incident, the likely consequences, and the measures taken or proposed to address it. We maintain procedures designed to detect, report, and investigate security incidents. If you suspect a security issue, please contact us at insidesales@tmgrepgroup.com.

How to Lodge a Complaint

We encourage you to contact us first so we can try to resolve your concern quickly and directly.

If you are a California consumer, you may also submit a complaint to the California Privacy Protection Agency (CPPA) or the California Attorney General. CPPA website: https://cppa.ca.gov/

If you are located outside California, you may have the right to lodge a complaint with the competent authority in your jurisdiction.

Updates to This Policy

We review and update this policy periodically to reflect changes to our practices, technology, or legal requirements. The “Last updated” date at the top of this policy indicates when changes were last made. If we make significant changes, we will provide notice by posting an update on this website and, where appropriate, by email. Changes take effect from the date indicated at the top of this policy. Where our processing relies on consent, we will request new consent when required.

Contact Us

Email: insidesales@tmgrepgroup.com
Address: 800 S. Rochester Ave, Unit B, Ontario, CA
Data Controller: Thomasson Marketing Group, Inc.

California Privacy Rights (CCPA/CPRA)

This section applies to California consumers and serves as our Notice at Collection. It describes the categories of personal information we collect, the purposes for which we collect and use it, and your rights under the CCPA/CPRA.

Categories of personal information collected in the last 12 months include:
Identifiers (such as name, email address, phone number, IP address, and online identifiers associated with cookies and similar technologies).
Internet or other electronic network activity information (such as interactions with our website, collected through analytics and advertising technologies when you allow them).
Professional or employment-related information (such as company name and business contact details you provide in connection with an inquiry).

Business and commercial purposes for collecting and using personal information include:
Providing and operating our website and communications, including responding to inquiries about products, manufacturer lines, demos, and training.
Sending marketing emails to subscribers and managing opt-out requests.
Maintaining the security and integrity of our website and systems.
Measuring website performance and usage through analytics (when you allow analytics cookies).
Supporting advertising-related functions (when you allow advertising cookies).

Sale and sharing of personal information:
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

Your CCPA/CPRA rights include:
Right to know what personal information we collect, use, disclose, share, or sell.
Right to delete personal information, subject to legal exceptions.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of personal information by using the “Do Not Sell or Share My Personal Information” right. Because we do not sell or share personal information for cross-context behavioral advertising, this right is not needed for our current practices, but you may still contact us to make a request.
Right to limit the use and disclosure of sensitive personal information. We do not collect or use sensitive personal information for purposes that require offering a right to limit under the CCPA/CPRA based on the information provided for this website. If that changes, we will update this policy and provide the required choices.
Right to non-discrimination for exercising your rights.

How to submit a request: Email us at insidesales@tmgrepgroup.com and describe the request you want to make (know, delete, correct, or opt out).

Verification: We will verify your identity to a reasonable degree of certainty before fulfilling certain requests. The verification steps depend on the nature of the request and the sensitivity of the information involved, and may include confirming information related to your prior communications with us.

Response timing: We respond to verified requests within 45 days. If we need more time, we may extend by an additional 45 days and will notify you of the reason for the extension.

Global Privacy Control (GPC): We honor Global Privacy Control signals as valid opt-out requests.